Customer Feedback Form for Courier Services
Turn every customer experience into actionable data. Get an instant WhatsApp or email alert the moment feedback arrives. Built for courier service owners and teams — set up in minutes, no code required.
Tired of managing courier service inquiries manually across chat, email, and phone?
Flowvi replaces the chaos with a single clean customer feedback form — customers fill it out in seconds, and you get an instant Slack notification with all the details. No more missed feedback responses.
What's in a Customer Feedback Form for Courier Services?
A typical customer feedback form for courier services includes these fields — all customisable in Flowvi's drag-and-drop builder.
+ 15 additional field types including file uploads, dropdowns, date pickers, and rating scales.
Everything your courier service needs
Flowvi handles the entire workflow — from customer submission to team notification to data export.
Instant Slack Alerts
Get a Slack message the moment a customer submits a feedback. Never miss a new feedback again.
Auto-Export to Google Sheets
Every feedback is automatically appended to a Google Sheet. Share with your team, filter, and analyse — no manual copy-paste.
No-Code Setup
Courier service owners and teams can build a professional customer feedback form in minutes — drag fields, add your logo, publish.
Mobile-Friendly by Default
Your form looks great on any device. Customers can fill it out from their phone, tablet, or desktop — no app download required.
Spam & Abuse Protection
Built-in rate limiting and input validation keep your form protected from spam and abuse — no CAPTCHA plugins needed.
CSV / Excel Export
Download all your feedback responses as a CSV or Excel file at any time from your Flowvi dashboard. Perfect for reporting.
Live in 3 steps
Pick a template
Choose the customer feedback form template and customise the fields, colours, and logo for your courier service.
Connect Slack
Add your Slack number (or email / Slack channel) and Flowvi will notify you instantly for every feedback.
Share the link
Share your form URL on your website, social profiles, WhatsApp, or as a QR code. Customers fill it out instantly.
Frequently asked questions
- How do I create a customer feedback form for my courier service?
- Sign up for Flowvi, choose a customer feedback form template, and customize the fields for your courier service. Your form is live in minutes — no code required.
- Can I get a Slack notification when someone submits the form?
- Yes. Flowvi connects directly to Slack so you receive an instant alert every time a customer submits a feedback. You can also forward feedback responses to WhatsApp.
- Is this customer feedback form template free for courier services?
- Flowvi's free plan lets you collect up to 100 feedback responses per month — perfect to get started. Paid plans from $9/month unlock higher volumes, custom branding, and priority support.
- Can I export feedback responses to a spreadsheet?
- Absolutely. Every feedback is automatically appended to Google Sheets in real time, and you can download a CSV export at any time from your Flowvi dashboard.
- Do customers need an account to fill in the form?
- No. Your customer feedback form is a public link — customers just open it in any browser and submit. No sign-up or app download is needed on their side.
Ready to build your customer feedback form?
Join thousands of courier service owners and teams who use Flowvi to collect customer reviews and satisfaction scores — for free.
Start collecting feedback freeFree plan available · No credit card required